What dental insurance do you take?
Dr. Killen is an in-network provider with Aetna, MetLife, Cigna and Delta Dental at the Premier level. We also accept most employer provided coverage and traditional indemnity insurance plans. We are happy to do the research and answer any questions that you may have about your coverage prior to your first office visit.
A Note about Dental Insurance
As a courtesy to our patients, we will check your eligibility and bill your insurance carriers if proper information is provided to us. It is the patient’s responsibility to know their insurance policy and it’s limitations. The patient agrees to pay for all portions of services due in full at the time services are rendered by our office. Since your agreement with your insurance carrier is a private one, we do not routinely research why an insurance carrier has not paid or why it paid less than anticipated for your dental care. We will not become involved in disputes between you and your insurance company (other than to supply factual information as necessary).
Can I make payments?
Yes, by partnering with Care Credit, we are able to offer several financing options. You can apply on line at www.carecredit.com, or apply in the office. Care Credit is the credit card exclusively for health care services and can be used at any office accepting Care Credit.
How much will my procedure cost and will my insurance cover it?
It depends on the treatment the doctor recommends and the type of dental insurance you have. Dental benefit plans vary widely and most plans are designed to share in your dental care costs. Most plans cover between 50 and 80% of dental services. Please note: Not all dental care treatments will be covered by dental insurance. Be sure to check with your insurance provider and your health care provider to find out whether a specific treatment will be covered.
Should I be concerned about having dental x-rays?
Our office follows ADA guidelines as to the frequency of radiographs (x-rays). We use state-of-the-art digital imaging equipment which decreases your exposure to radiation by 80% compared to traditional film x-rays. It also eliminates all chemicals used for film developing.
What are sealants?
Dental sealants are thin plastic coatings that are applied to the grooves on the chewing surfaces of the back teeth to protect them from tooth decay. Most tooth decay in children and teens occurs on these surfaces. Sealants protect the chewing surfaces from tooth decay by keeping germs and food particles out of these grooves.
What should I expect at my first visit?
A comprehensive oral evaluation is the first step to gain a complete understanding of your current oral health. A new patient evaluation usually takes approximately one hour. It will include a review of your medical and dental history, a complete series of x-rays, a clinical exam of your teeth and gums, and an oral cancer screening. A head, neck and TMJ exam will also be given to assess the way your teeth come together and check for irregular wear.
After your exam, we will provide you with a personalized treatment plan based on our findings. An explanation of your various treatment options, including the risks and benefits of each option will be provided.
The next step is to schedule a cleaning with one of our gentle gum therapists. It takes approximately one hour and can be scheduled at the same time as your initial exam.
Are my silver fillings safe?
The mercury found in amalgam (silver) fillings has raised some safety concerns over the years. Research shows that amalgam fillings are safe, however, the advent of new technologies and filling materials means that there are better options for your restorations. ( Dr. Killen uses a composite material to restore teeth in place of amalgam.)
Is there anything I should do before my first appointment?
Before your scheduled appointment, please read through your privacy rights and a materials facts sheet. Then print and fill out the New Patient Information Form and HIPPA Acknowledgement Form and bring these with you.